Eet Buzz Privacy Policy — Our Commitment to Protecting Your Personal Information.

📜1. Introduction & Scope

Eet Buzz is a Bangladesh-based online gaming platform offering slots, bingo, Sports Betting, and other gaming features. When we say "we," "our," or "Eet Buzz," we are referring to this platform and its services.

This Privacy Policy applies to our website, mobile app, and all related services. By using Eet Buzz, you are considered to have accepted the terms of this policy.

We believe everyone has the right to full control over their own information. That is why we are being completely transparent about what data is collected, why it is collected, and how it is used.

📋2. Information We Collect

Eet Buzz collects only the information that is necessary. Requesting excessive or unnecessary data is against our policy.

Information collected directly from you:

• ●Name, date of birth, and gender (required for account registration)
• ●Email address and mobile number (for communication and verification purposes)
• ●Current address (for verification purposes, if required)
• ●National ID card or passport details (for KYC verification purposes)
• ●Payment method details such as bKash/Nagad numbers (for deposits and withdrawals)

Automatically collected information:

• ●IP address and device information (for security purposes)
• ●Browser type, operating system, and screen resolution
• ●Login and logout times, session information
• ●Gaming history, bets, and winning records
• ●Clicks, page visits, and time spent on the platform

🎯3. How Your Information Is Used

Eet Buzz uses your information only for the purposes outlined below — nothing more.

• ●To create, manage, and secure your account.
• ●To process deposits, withdrawals, and bonuses.
• ●To personalize your gaming experience and suggest games you may enjoy.
• ●To prevent fraudulent activity and money laundering.
• ●To verify age and prevent access by minors.
• ●To keep you informed about relevant promotions and offers (with your consent).
• ●To support technical improvements and bug fixes on the platform.
• ●To fulfill legal obligations and prepare regulatory reports.

🤝4. Data Sharing Policy

Eet Buzz does not sell or rent your personal information to any third party. However, your information may be shared in certain specific circumstances:

• ●Payment Processors: Solely to process transactions with bKash, Nagad, Rocket, and bank partners.
• ●Game Providers: Only the minimum necessary information is shared with the developers of games available on our platform.
• ●Legal Authorities: To the relevant authorities when required by a court order or legal obligation.
• ●Security Partners: With fraud detection service providers — strictly for security purposes.

🛡️5. Security Measures

Eet Buzz uses industry-leading security technology to protect your information. Our security team monitors systems around the clock.

• ●256-bit SSL/TLS encryption is applied to all data transfers.
• ●Passwords are never stored in plain text — a strong hashing algorithm is used at all times.
• ●Two-factor authentication (2FA) provides an extra layer of security for your account.
• ●Automated security measures are triggered whenever a suspicious login or activity is detected.
• ●Regular security audits and penetration testing are conducted.
• ●Round-the-clock physical and digital security is maintained at our data centers.

That said, no system is 100% secure. If you notice anything unusual on your account, please notify us immediately and change your password.

🍪6. Cookies & Tracking Technologies

Eet Buzz uses cookies to make your experience smoother and more personalized. Cookies are small data files stored in your browser.

Types of cookies we use:

• ●Essential Cookies: Required for login sessions, security, and core platform functionality.
• ●Performance Cookies: To monitor platform speed and performance.
• ●Preference Cookies: To remember your language, theme, and preference settings.
• ●Analytics Cookies: To understand usage patterns and improve the platform (anonymized).

You can block or delete cookies through your browser settings. However, disabling essential cookies may affect certain features of the platform.

📁7. Data Retention Period

Eet Buzz does not retain your information longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

• ●All information is retained for as long as your account remains active.
• ●Even after account closure, certain information may be retained for up to 5 years for legal compliance purposes.
• ●Financial transaction records are retained for up to 7 years in accordance with regulatory requirements.
• ●Once the retention period expires, data is permanently deleted or anonymized.

⚖️8. Your Rights

You have full rights over your own information. Eet Buzz respects these rights and is committed to helping you exercise them.

👶9. Privacy of Children & Minors

Eet Buzz strictly refrains from providing services to anyone under the age of 18. We do not knowingly collect information from minors.

🔗10. Third-Party Services

Eet Buzz works with a number of trusted third-party services to operate the platform — including payment gateways, game providers, and security services.

• ●Only the necessary information is shared with these partners.
• ●All partners are required to comply with our privacy standards.
• ●Third parties have their own privacy policies that apply to their respective services.

🔄11. Changes to Privacy Policy

Eet Buzz may update this Privacy Policy from time to time. For any significant changes, we will notify you via your registered email or through a prominent notice on the platform.

Continuing to use Eet Buzz after any changes have taken effect means you accept the updated policy. We recommend checking this page regularly. You can always see when it was last updated by looking at the "Last Updated" date at the top of the page.

📬12. Contact Us

For any privacy-related questions, complaints, or requests, please reach out to our support team. Our English-speaking team is available 24 hours a day, 7 days a week.

For requests to delete or port your data, we may ask for additional verification to confirm your identity. This is required for security purposes.